39 Positive Attitudes( continuation)




IMPRESSION REPETITION ASSOCIATION (I.R.A.)
(What do they look like? Repeat their names five times. What do they do?)

27. Try to exercise a little sympathy, tolerance and kindness — it goes a lot further than a
short fuse.
28. Learn the difference between appreciation and flattery — one is from the heart, the other
is from the teeth.
29. Accept the fact that everyone is superior to you in one way or another, and learn from
that trait.


30. When not engaged in some definite problem-solving, most people think of themselves
95% of the time. If we could cut it to 50%, the results would be dramatic.
31. Why should people be interested in you and me, unless we are first interested in them?
32. We are all interested in what we want. Be a little different: Be interested in what the other
person wants and needs. (Get the other personʼs point of view and see things from his
angle as well as your own. Be interested in helping others, not only yourself.)
33. Try to do things without ulterior motives.
34. If we do things that require time, energy, unselfishness and thoughtfulness, we will make
many friends.
35. The ability to listen is rarer than almost any other trait. (Listen and learn.)
36. This is an old one: Do unto others as you would have them do unto you. We all know
who wrote that one.
37. Do unto others as they would have you do unto them.
38. When dealing with people, use little phrases like, “Iʼm sorry to trouble you…,” “Would you be so kind as to…,” “Wonʼt you please…,” “Would you mind…,” “Thank you.” They are the
hallmark of good breeding.
39. Be wiser than other people if you can, but do not tell them so.





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